Shipping Policy

Order Processing Time

All orders are processed within 1–3 business days after payment is confirmed.

Orders are not processed on weekends or public holidays.

Estimated delivery time is 3–15 business days after the order has been shipped.

Delivery times may vary depending on logistics conditions and destination.

Shipping costs will be clearly displayed at checkout before completing your order.

All applicable taxes and related charges are already included in the product price.

You will not be required to pay any additional fees upon delivery.

Once your order has been shipped, you will receive a confirmation email with tracking information.

Tracking numbers may take up to 48 hours to become active.

While we aim to deliver within the estimated timeframe, delays may occur due to factors beyond our control.

If your order has not arrived within the expected time, please contact us for assistance.

Please ensure that all shipping information is correct before placing your order.

We are not responsible for delivery issues caused by incorrect or incomplete address details.

If you have any questions about shipping, please contact us:

addrss: 17206 Kenley Way

phone: +1 (510) 729-2496

Online Hours: Monday to Friday, 9:00–12:30 and 14:00–18:00 (German Time, GMT+1)